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About OfficeWare

OfficeWare is a Kentucky-based regional full-service business equipment dealership with offices in Louisville, Lexington and Bowling Green KY; Evansville, IN; Marion, IL; and Cincinnati, OH.


OfficeWare provides businesses with equipment to enhance their document productivity. By offering a complete line of top quality equipment, service, supplies and financing options, OfficeWare will meet its customers’ full range of needs. We call this Total CareTM.


 

COMPANY MISSION

We provide customer focused “Total CareTM” document output & management solutions, adding value through our people, partners, process, knowledge, and culture.


 

HISTORY

OfficeWare has been in the office equipment business since 1957. Throughout our 49 years in business, we have experienced steady growth and have adapted to changing technology and varying customer needs. You can count on OfficeWare to be in business — even through fluctuations in the economy — to support your needs.

In 1957, Robert J. McCarthy founded OfficeWare as a 3M copy products dealership in Evansville, IN At this time, OfficeWare represented the Thermo Fax – the only dry copier on the market. The Thermo Fax was about the size of a bread box and it took four seconds to make one dry copy on a piece of brown paper. At that time, our main competitor was carbon paper – not other copiers – and the main sales objection was "Why would I need a copier? I don’t make copies."

During OfficeWare’s first year in business, it provided customers with enough paper and supplies for them to make 200,000 copies. Today, that figure is over 750 million.

Our product line has grown to include a full line of copying systems, facsimile systems, multifunction devices, MFP's, color solutions, network laser printers and color printers, as well as a complete suite of software enablers to enhance document productivity.

Throughout our years in business, our commitment to customer satisfaction has fueled steady growth. Today, OfficeWare’s annual revenue tops $18 million; we serve thousands of customers; and we employ over 100 people.

While many things have changed since 1957, our commitment to serving the customer will always remain constant. In everything that we do and in every product that we represent, this is our primary goal.

 

THE OFFICEWARE DIFFERENCE

At OfficeWare, we know that the right system in the right environment for the right application can make all the difference in your office’s productivity and efficiency. That’s why, unlike most of our competitors, we focus on a consultative selling process to ensure your company meets this objective.

We examine how your company’s documents are created, distributed, stored, presented, retrieved, communicated and destroyed. We then evaluate all of the costs associated with your office equipment including copiers, faxes and printers. All at no cost and no obligation. After our DOC@nalysis is complete, we see if we can offer you a solution to increase productivity, reduce costs and streamline administrative processes.

Customer Vision sets us apart from other office equipment dealers. At OfficeWare, all team members see our business through the customers’ eyes and responding, as a team, to exceed their expectations.

To further assure your peace of mind, OfficeWare backs up our products with our Total CareTM Promise -- the strongest written customer satisfaction guarantee in the industry. The OfficeWare Total CareTM Promise includes an abolute satisfaction guarantee and 98% uptime guarantee.

 

PRODUCTS

OfficeWare only represents technologically superior and reliable office equipment and business communications products from top manufacturers. These include:

Lanier & Canon multifunction devices with fax, scanning, printing and copying capabilities in one unit
Lanier & Canon copying systems and high-speed duplicating systems
Lanier & Canon fax systems
Lanier & Canon color copier/printers
Color solutions
Large format B&W and color
A complete array of document output and management software



 


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